FAQs
-
Please park on the street. If you require assistance I am happy to help you from your car to the studio or arrange for you to park down the driveway.
-
Wear comfortable clothing and consider the body part to be treated; shorts for knees, tank top for shoulders. Please remove jewelry in the area of treatment; necklace and earings removed for neck treatment.
-
We require a minimum of 24 hours notice in order to cancel your appointment without paying a cancellation fee. If you must cancel within 24 hours, a cancellation fee of 100% of the treatment cost will be charged to your credit card. Extenuating circumstances will be taken into consideration, but please remember that by canceling last minute, you leave a gap in your practitioner's schedule that could have been filled by another client.
If you are feeling sick, please request that your appointment be switched to a virtual consultation if you wish to avoid paying the cancellation fee. We appreciate your understanding!
-
No. You do not require a doctor’s referral to receive physio in BC. However, if you plan to submit through your extended health benefits there are very few insurance companies that do so please check with your provider if you are unsure.
-
Please feel free to contact me by text, email, or phone. I am happy to discuss this before you consider booking for a treatment.